Background

On-demand services have become a major convenience for users seeking quick and reliable assistance in their everyday lives. However, in many African countries, these services often face challenges such as limited digital reach, inconsistent service delivery, and the lack of user-friendly platforms.

Tshepiso Mathebula, an aspiring entrepreneur, recognized this growing trend and was inspired to bridge the gap between artisans and customers through the feature-rich on-demand service app. 

His vision led to the development of CallOut in 2025, a dedicated platform that empowers local skilled service providers to connect with customers at their doorstep. It prioritizes the quality of home and maintenance services across the country.

Initial Obstacles Encountered:

The owner of CallOut, Tshepiso Mathebula, observed the rising demand for on-demand services across Africa and addressed the potential for growth in this sector.

He faced challenges in ensuring the availability of skilled artisans on demand for various household maintenance works, including painting, glazing, and repairs.

Acquiring a product that addressed his business needs while remaining cost-efficient was one of the key challenges during the initial phase.

Mathebula aimed to overcome these challenges by developing a handyman service app packed with powerful features, user-friendly navigation, and seamless business operations.

Why CallOut Chose Trioangle?

After much deliberation, CallOut identified Trioangle Technologies as the right partner to achieve its goals. He chose us for our off-the-shelf product, which offered a more appealing app user interface compared to the other companies’ solutions. This makes Trioangle a preferred choice for CallOut’s on-demand service app development journey.

Solutions and Impacts:

  • Trioangle provides a white-labeled GoferHandy product to CallOut Solutions. It addresses their challenges with the app’s outstanding features and streamlines on-demand artisanal job requests.
  • Securing grant funding demonstrates the strong impact and proven business potential of the on-demand service app.
  • Collaboration with Trioangle revealed new and innovative product uses, like low-cost payment collection for the funeral industry and customized taxi services.  
  • A funeral business with 100,000 policyholders approached Callout Solutions to streamline and reduce premium collection costs. While the Funeral Insurance Procurement feature could address this, it remains a potential enhancement for the future. 
  • The fully functional product has helped CallOut solutions achieve a revenue milestone of over R200,000 ($10,000).
  • Following this success, they also executed a PoC for the Taxi (Cab) Service, further validating the product’s effectiveness in real-world scenarios.
  • It differentiates CallOut in the market by offering an on-demand services app with comprehensive features, including profile creation, accurate location fetching, multiple service categories, service provider availability, secure payments, and referral earning capabilities, designed to fulfill their initial business needs and goals. 
  • This handyman service platform empowers them to help small businesses gain market access and expand their customer reach.

Let’s discover the experience shared by Mr. Tshepiso Mathebula, the driving force behind CallOut.

“Outstanding! I didn’t expect such a smooth experience from a cross-border service that usually involves certain risks; your team demonstrated remarkable trustworthiness and delivered exceptional service.”

At Trioangle, the technical and supporting team’s patience helps me resolve some complicated requests, including tokenization integration. Their seamless communication and collaboration are very hands-on and reassuring throughout the development. 

I realized that creativity allows you to uncover new uses for products beyond their original intent, creating additional commercial opportunities.

Beneficial Experience Of CallOut Solutions 

The following are the key benefits highlighted by  Mr. Tshepiso Mathebula from partnering with Trioangle: 

  • Aesthetic User Interface: Designed with advanced UI technologies and modern layouts to enhance intuitive and smooth interaction across all platforms.
  • Affordable Pricing: Offered high-quality solutions at a reasonable cost. It includes three flexible plans with specifications such as payment integrations, technical support, maintenance, and branding.
  • Inclusive Consultative Approach: Ensuring continuous collaboration and tailored guidance throughout the development journey. 
  • Comforting Engagement: The team provides transparent communication and dependable support at every stage.

Is Trioangle Recommended?

The CallOut solutions stated several reasons for recommending Trioangle Technologies to others:

—Yes. Especially for those seeking a speedy solution, as Trioangle offers a pre-built handyman script that connects users to service providers and helps businesses launch a market-ready app.

—The company has a technically strong and considerate team, dedicated to resolving client issues with simple and effective approaches.
—The true value of Trioangle’s products lies in the stellar development support provided by the team.

CallOut: Shaping the Future Of the On-Demand Service Market

Amazing! The CallOut Solutions addressed its initial challenges with a robust handyman service platform. It incorporates numerous technological collaborations and vibrant innovations that led to remarkable revenue growth. 

The app connects skilled artisans with users across the African market, fulfilling diverse home service needs. 

With its dynamic design and scalable features, CallOut continues to create a significant impact in the evolving on-demand service industry.