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GoferDelivery User Application
Streamline Delivery Booking With GoferDelivery’s User App Features
Home Page
The home page serves as a central hub that showcases all the feature promotions, vehicle options, notifications, and personalized recommendations. With its user-friendly design, it ensures seamless navigation, giving users quick and easy access to everything they need in one place.
Signup
The signup feature enables users to log in to the app using either their mobile number or email address. For mobile login, users receive a verification code to confirm their identity. Alternatively, they can complete the registration process by providing the required details to create an account on the platform. This ensures a smooth and secure login process.
Registration
Users can register on GoferDelivery by providing essential details such as their name, contact details, referral code, and any additional required information. This process grants them access to the platform's features and services, allowing them to start using the app seamlessly.
New Bookings
This feature allows users to easily create and manage new delivery requests. Users can enter essential information such as pickup and drop-off locations, delivery preferences, and any special instructions. After that, the app will take them to the fare breakdown page, where they can choose to proceed with the delivery now or schedule it for a later time.
Launch your own branded User App today to meet the big demand for quick deliveries.
Select Vehicles
The select vehicle option allows users to choose the most suitable vehicle for their delivery based on factors like parcel size, weight, and urgency of the parcel. Users can pick from a range of vehicles, including bikes, cars, vans, or trucks, depending on their delivery requirements. This feature provides users with flexibility and cost-effective choices for their deliveries.
Location Fetching
This feature enables users to easily fetch their location, whether it's their current location, work or home address, or by selecting a specific location on the map. It simplifies the process of location selection, providing users with both convenience and accuracy.
Provider Request
Once users enter their delivery details, such as pickup and drop-off locations, the app directs them to the payment page and sends the request to nearby providers. Providers can then accept or decline the job. This feature ensures that delivery requests are quickly matched with the nearest and most suitable provider.
Parcel Delivery Details
The delivery details option allows users to enter and review important details about their delivery. This includes the recipient's name, mobile number, parcel type, delivery location, and any special instructions for handling the parcel.
Launch your own branded User App today to meet the big demand for quick deliveries.
Covid Safety Feature
This COVID safety feature offers important health and safety guidelines related to COVID-19 to ensure safe interactions during the delivery process. It covers safety protocols like contactless delivery options, sanitation measures, and mask-wearing requirements for both delivery partners and users. Additionally, users can find information on how to interact with delivery personnel in a safe manner.
Payment Page
The payment page provides a detailed breakdown of all charges, ensuring transparency for users. It includes the base fare, time fare, distance fare, and any applicable access fees. By reviewing this breakdown, users can clearly understand the total amount before completing their payment.
User Wallet
It provides a secure space for users to store and manage their payment details, including credit/debit cards or digital wallet information. Users can check their balance, view transaction history, and adjust payment preferences. This simplifies payment management and ensures a smooth, efficient checkout experience.
Job Tracking
The job tracking feature allows users to monitor the status of their ongoing delivery or service request in real time. It provides updates on key stages, such as when the provider is en route, at the pickup location, or at the delivery point. This keeps users informed and ensures a timely and efficient delivery process.
Launch your own branded User App today to meet the big demand for quick deliveries.
Delivery Status
The delivery status option allows users to track the progress of their delivery in real-time. Users can track the current location of their delivery, check the estimated arrival time, and receive updates at key stages, such as when the delivery is en route or has arrived at their location. This feature keeps users informed and enhances transparency throughout the delivery journey.
Manual Booking
Manual booking allows users to request delivery services by contacting customer support directly. This option is perfect for users who prefer not to use the automated system or have specific requirements. It offers a convenient way to schedule deliveries without needing to fully rely on the app.
Previous Bookings
Previous bookings option allows users to view a complete record of all their past deliveries within the app. It shows important details such as delivery dates, pickup and drop-off locations, and payment summaries. This helps users to track their delivery history easily.
Upcoming jobs
Upcoming jobs in GoferDelivery allow users to view all their scheduled or upcoming deliveries. It provides key details such as job status, pickup and drop-off locations, scheduled times, and any special instructions provided by the users.
Launch your own branded User App today to meet the big demand for quick deliveries.
Customer Support
GoferDelivery offers multiple support channels, such as live WhatsApp chat and Skype. Users can report issues, ask questions, or get assistance with bookings, payments, or delivery status. This feature ensures users have quick access to help and solutions, improving their overall experience.
Ratings
This feature enables users to rate their delivery or service experience on a scale from 1 to 5. Users can also leave comments to provide detailed feedback, highlighting positive aspects and areas for improvement. It helps maintain high service quality by allowing users to share their thoughts.
GoferDelivery User Web App
Simplify User’s Delivery Experience With Our GoferDelivery User Web App
Select Vehicles
The Select Vehicle option on the GoferDelivery web allows users to choose the right vehicle for their delivery based on the size of the parcel. Options like trucks or mini autos are available to meet different delivery needs. This ensures that users can select the most suitable vehicle, offering flexibility and cost-effectiveness.
Parcel Receiver Details
This feature allows users to input details such as receiver's name, contact information, delivery address, and any special instructions. By providing and reviewing these details, users ensure that their parcel is delivered correctly and efficiently to the right person. This streamlines the delivery process by centralizing all recipient-related information.
Provider Request
Once users enter their delivery details, such as pickup and drop-off locations, the web app automatically sends the request to nearby delivery providers. Providers can then decide whether to accept or decline the job. This feature ensures that each delivery request is quickly assigned to the nearest and most suitable provider for efficient and timely service.
Payment Page
The payment page provides a detailed breakdown of all charges associated with a delivery or service request. It lists all costs, including the base fare, delivery fees, taxes, and access fees. Users can review each charge to understand how the total amount is calculated.
Allow your customers to place delivery orders effortlessly from any device at any time.
Real-Time Tracking
Users can track their delivery's progress in real-time through the web interface. This feature provides updates on the delivery's location, estimated arrival time, and key milestones. A live map displays the provider's current location, ensuring transparency throughout the delivery process.
My Jobs
Users can view a list of their current and completed jobs, with details like job status, date/time, and job location. This feature offers an organized overview of all service activities, allowing users to track ongoing requests, review past jobs, and manage upcoming bookings efficiently.
User Web Ratings
On the GoferDelivery web platform, users can rate their delivery or service experience on a scale of 1 to 5 stars. They can also leave comments about their experience. This feature helps improve service quality by allowing users to share their feedback.
Allow your customers to place delivery orders effortlessly from any device at any time.
GoferDelivery Delivery Partner Application
Be A Master in Delivery Services With These Innovative Features
Sign Up Option
Delivery partners can quickly join the platform with this simple sign-up feature. New delivery partners can register on the platform by entering their phone number or providing the required details. During registration, they must submit the necessary documents for background verification. Once their documents are approved, they will be activated on the app.
Registration
This feature allows new delivery partners to create an account on the parcel delivery platform. During registration, they need to provide personal information such as their name, contact details, location, and an optional referral code. Once registered, delivery partners gain access to the platform’s services and can start using the app effectively.
Delivery Request
When a user submits a delivery request, it is sent to nearby delivery partners who are in active mode. Delivery partners can choose to accept or decline the request. They may also view the recipient's details before making a decision. Once a choice is made, the delivery partner proceeds to the next step.
Upcoming Job Details
This feature allows delivery partners to quickly view and manage job statuses. It shows the number of pending and completed jobs on the delivery partner’s mobile, providing instant access to job information. Additionally, the job history feature enables delivery partners to easily track and review their past deliveries.
Build a platform for your delivery partners to help them supply more orders efficiently!
Enroute Option
The Enroute feature in GoferDelivery allows delivery partners to update their status as they head to a customer's location. This notifies the customer that the delivery partner is on the way and provides real-time updates on the estimated arrival time.
Delivery Partner Fare-Breakdown
The fare breakdown provides delivery partners with a clear overview of how their earnings are calculated for each job. It shows a detailed summary, including the base fare, subtotal, service fees, cash to be collected, wallet deductions, and total earnings. This helps delivery partners understand how their payments are determined and the factors affecting their earnings.
Total Earnings
This feature provides delivery partners with a detailed summary of their income from completed jobs on a daily and weekly basis. They can easily track their total earnings and view a breakdown of each job’s payment. This helps delivery partners to be aware of their financial status.
Profile Management
With this feature, delivery partners can easily update and manage their personal details within the app. They can edit details like contact info, profile picture, address, etc. This helps delivery partners to keep their profiles up-to-date for better job matches.
Build a platform for your delivery partners to help them supply more orders efficiently!
Select Currency
This feature allows delivery partners to select their preferred currency for receiving payments and viewing earnings within the app. It ensures that delivery partners can manage their finances in a currency they are familiar with. This feature also helps to cater to users worldwide by supporting multiple currencies.
Select Language
This feature allows delivery partners to select their preferred language for using the app. It enhances accessibility by displaying all app content, instructions, and notifications in the chosen language. The support for multiple languages helps to accommodate a diverse user base globally.
Past booking
The past booking feature allows delivery partners to view a detailed history of all completed jobs. They can access important details such as job dates and locations. This helps delivery partners to keep track of their past work and maintain records for future reference.
Referral Feature
The referral feature enables delivery partners to invite friends, family, or colleagues to join the platform. When a referral is made, the referrer receives a unique code or link, which their contacts can use to sign up for the app.
Build a platform for your delivery partners to help them supply more orders efficiently!
Ratings And Reviews
The ratings and review feature gives delivery partners the opportunity to rate and provide feedback on users. It allows them to assess how users behave and interact and provide valuable feedback based on their experience. This helps to maintain a balanced relationship between delivery partners and users.
GoferDelivery Company Application
All-In-One Solution: GoferDelivery’s Company App Features Revealed
Delivery Partner Onboarding
GoferDelivery streamlines the onboarding process for companies to add new delivery partners to the platform. Company owners can easily enter delivery partner details, such as contact information, addresses, licenses, and other personal data for background verification. This ensures that only qualified delivery partners are onboarded through proper checks.
Manage Job Requests
The Manage Job Requests feature offers company owners a comprehensive dashboard to manage all booking requests on the platform. In this dashboard, company owners can view key details for each request, such as the request ID & requester’s name, request time, job status, amount, payment mode, and payment status.
Manage Job Details
The job details page allows the company to view details about each task on the parcel delivery platform. This includes the job ID, delivery partner and user names, earnings, job/pickup and drop-off locations, job date, vehicle name, and job status. A separate dashboard also displays canceled jobs, providing information like user service requests, delivery partner names, and reasons for cancellation. This data helps the company to identify common reasons for cancellations on the platform.
Heatmap View
The heatmap offers a visual representation of demand patterns across different regions. Using color gradients, it highlights areas with the highest demand, making it easy for the company to identify key zones. The company can also adjust the time-frequency to update the heatmap to track demand in real time.
Assist your delivery companies to function seamlessly with the centralized company panel.
Add Payout Method
With this option, companies can select their preferred payout methods for receiving payments from service bookings. GoferDelivery supports various payment gateways, including PayPal, Stripe, and Bank Transfer. Company owners can set payout options and currencies based on their location.
Manage Delivery Partner Payout
This feature allows company owners to efficiently manage payouts to delivery partners. It displays clear details of each delivery partner's payout, including their ID/name, payout amount, and the days of payout pending. With this information, company owners can easily process payments by using the "Make Payout" option.
Manage Owe Amount
This feature provides company owners with a quick overview of the amounts owed by delivery partners. It displays details, such as the delivery partner’s ID, name, and the remaining owed amount. This helps company owners stay informed about outstanding payments and track the status of owed amounts in real time.
Manage Manual Bookings
Companies can add bookings manually for customers who request services via phone or other offline methods. The company owners can enter customer and recipient details, parcel and vehicle type, and then assign the booking directly to delivery partners.
Assist your delivery companies to function seamlessly with the centralized company panel.
Manage Rating
In GoferDelivery, company owners can easily view both user and delivery partner ratings in a single window. This feature provides a clear overview of each delivery partner’s performance, based on user reviews and comments.
GoferDelivery Admin Panel
Discover What Sets GoferDelivery’s Admin App Apart: Key Features of Admin
Manage Delivery Partner Onboarding
This feature simplifies the process for admins to onboard new delivery partners onto the parcel delivery platform. Admins can quickly enter delivery partners’ details, such as contact information, address, licenses, and other personal information for background verification. This ensures that only qualified delivery partners are added to the platform. Additionally, the document management feature allows admins to easily review and verify documents.
Manage Company Onboarding
This feature enables admins to efficiently add new partner companies to the parcel delivery platform. Admins can easily enter and verify key company details, including business registration information and legal documents. Once the company is onboarded, the admin can earn commissions on bookings made through that partner company.
Manage Job Requests
The manage job requests feature offers admins a comprehensive dashboard to track and manage all booking requests on the platform. In this dashboard, admins can easily access key details for each request, such as request ID, request time, job status, amount, payment mode, and payment status. This ensures the efficient management and tracking of all job bookings.
Manage Job detail
The job details page provides admins with a comprehensive view of individual tasks on the parcel delivery platform. It includes key information such as the job ID, delivery partner's name, admin earnings, job/pickup and drop-off locations, job date, vehicle name, company name, and job status. Additionally, a dedicated dashboard highlights canceled jobs, displaying details like user service requests, delivery partner/company names, and reasons for cancellation. This helps admins to identify common causes for cancellations on the platform.
Efficiently operate and gain a full view of your business with GoferDelivery’s Admin Dashboard.
Heatmap View
The heatmap provides admins with a visual representation of demand across different regions. Using color gradients, it highlights areas with the highest demand, making it easy for admins to identify areas of high demand. Admins can also adjust the time duration to update the heatmap to accurately track demand in real time.
Geo-Fencing
Geo-fencing allows admins to set specific service areas for the platform. By defining these zones, admins can manage service availability within designated regions. If users attempt to access services outside these areas, they will be prompted to return. Also, geo-fencing allows admins to adjust the pricing of each service based on the region.
Manage Fare Setup
The Fare Setup feature allows admins to manage pricing on the parcel delivery platform. It enables them to set the base fare and parcel weight, minimum fare, scheduled ride fare, currency types, peak/night time fares, and delivery partner and user commissions. Additionally, admins can configure the delivery partner’s peak time fare. The fare type offers flexible options, such as Time and Distance rates, which can be easily customized.
Manage Owe Amount
This feature enables admins to track outstanding payments or balances owed by delivery partners/companies. It provides a clear overview of owed amounts, helping maintain accurate financial records and ensuring easy monitoring of pending payments.
Efficiently operate and gain a full view of your business with GoferDelivery’s Admin Dashboard.
Manage Delivery Partner Payout
With this option, admins can efficiently manage the payouts for delivery partners. It provides detailed information on each delivery partner's payout, including their ID/name, payout amount, and the days of payout pending. Admins can then complete the payout process using the "Make Payout" option. Additionally, admins can set the payout pending days on a daily or weekly basis.
Manage Company Payouts
This feature allows admins to easily manage company payouts. It displays clear information about the payout details for each company on the platform, including the company ID/name, payout amount, and the days of payout pending. With this information, admins can quickly process the payout using the “Make Payout” option. Additionally, admins can set the payout pending days on a weekly or daily basis.
Manual Booking Option
With this option, admins can manually create bookings for customers who request services through phone calls or other offline methods. The admin can enter customer details, recipient information, parcel type, and vehicle type, and then assign the booking directly to the delivery partner. This ensures that all bookings, even those made offline, are accurately recorded and managed within the platform.
Manage Ratings
The Manage Ratings allows admins to view both user and delivery partner ratings in a single window. It provides an overview of each delivery partner’s performance based on user reviews and comments. Similarly, admins can also view the reviews and comments from delivery partners about users instantly.
Efficiently operate and gain a full view of your business with GoferDelivery’s Admin Dashboard.
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